Connexions Opportunities Bulletin, 14th January 2021
Back on Track, Starts 19th January 2021
Connexions are running a series of weekly Instagram Live sessions throughout the duration of the latest lockdown, featuring help and advice as well as the opportunity to ask any questions you might have.
- CV writing
- How to get job ready
- How the jobs market is changing and what this means for young people
- Interview preparation
Please follow us on Instagram @leicesterhub and join us starting Tuesday 19th January at 2pm for our first of a series of 8 broadcasts.
VAL - Leicester and Leicestershire Virtual Volunteering Fair
This will be a virtual event for volunteer involving organisations to promote their volunteering opportunities and for people interested in volunteering to virtually meet organisations to find out how they can get involved as volunteers in Leicester and Leicestershire.
Date: 21st January 2021
Time: 10:00 am - 12:00 pm
Free, Online Event
Volunteer involving organisations attending the event include:
- The Carers Centre
- Canine Partners
- New Dawn New Day
- Richmond Fellowship
- Children & Family Wellbeing
- The Baldwin Trust
- Pendragon Contract
- Royal Voluntary Service
- Air Ambulance
- Resillance Partnership
- Home Start
- Diabetes Uk
Due to Covid-19, a larger number of organisations have had to put their volunteer recruitment on hold, but we can also discuss potential roles that should become available again over the coming months as restrictions can be eased and services are able to reopen.
Book Now - To secure your place on this course, register on the VAL event Eventbrite page
Training provider updates
Leicester Tigers - Hitz
Are not taking any referrals at the moment due to lockdown restrictions but are working on offering provision soon.
Leicester City Street Soccer Academy
Our forthcoming Street Soccer course will restart as soon as restrictions ease, recruiting for it on a rolling basis. We have a few video clips being put together and can be sent out to those who are interested.
Tempus Training - CSCS Courses running as usual
Construction is one area that is still flourishing in lockdown and we are able to continue to provide our 5 day courses online to help get people up and running with their CSCS cards in Leicester.
These courses are for 16+ year olds who are claiming Universal Credit (must have received first payment) or Not in Education, Employment or Training. They will need a Laptop to complete the course.
To make a referral, please email or call with learner's name, telephone number and email address and we can contact them to get them set up on the course.
e: email@example.com (Danni Crayford)
T: 0330 3201465 | T: 07854 017469
Acorn Training (19 +)
Online courses available from next week, customers can be enrolled now.
January 2021 courses:
- Monday 18th January: Food Hygiene and QCF Level 2 in Customer Service
- Monday 18th January: BTEC Level 1 Certificate in Business Administration
- Monday 18th January: BTEC Level 1 Certificate in Health and Social Care
- Wednesday 20th January: Learn about your Family History
- Early Years Childcare BTEC Level 1
- IT User Skills BTEC Level 1
- Warehouse & Storage Principles Level 2
- Delivery of Effective Customer Service QCF Level 2
Google Classroom on PC, Laptop, Tablet or Smartphone - FLEXIBLE, ONLINE LEARNING VIA GOOGLE CLASSROOM WITH DBS CHECK INCLUDED, FREE/FULLY FUNDED*, ACCREDITED QUALIFICATION (*Funding subject to eligibility); TAILORED ONE TO ONE SUPPORT WITH A DEDICATED LEARNING TUTOR
To make referrals please call either: 01782 827827 selecting option 2 or email firstname.lastname@example.org providing the following details:
- Date of Birth
Leicester Royal Infirmary/General Hospital – Leicester
Administrator - Medical Education
CLOSING DATE: 25th January 2021
Full time: 37.5 hours per week (Mon-Fri 8-5pm)
£19,737 - £21,142 per annum
The successful candidate will work to provide administrative support to the Department of Medical Education to ensure that our junior and senior doctors based at UHL are fully supported and provided with the best experience possible.
The successful candidate will be highly motivated, be able to demonstrate a pleasant and professional manner when dealing with doctors and staff alike, highly organised, be quick to learn and able to work under pressure and independently with minimal supervision. A keen interest in technology is advantageous.
If you have an interest in medical education and meet the requirements in the person specification, we welcome your application.
Leicester City Council – City Highways, 90 Leycroft Road, LE4 1BZ
Admin & Business Support Officer (Level C)
CLOSING DATE: 24th January 2021
Full Time: 8am to 4pm Monday to Thursday and 8am to 3.30pm on Friday
£19,312 - £19,698 per annum
This is a fantastic opportunity for a customer-focussed and highly organised Admin and Business Support Officer to provide consistent and flexible levels of administration and business support to the managers and the staff within Cleansing Services. This service assists caring for maintaining cleanliness of the streets throughout the city of Leicester.
As an Admin and Business Support Officer, you will provide excellent customer care to ensure services run smoothly. You will be responsible for dealing with face-to-face enquiries, answering the telephone, responding to emails and resolving queries in an effective and efficient way. On a day to day basis, you will administer and update spreadsheets and operational filing, ensuring that the information is accurate such as input hours of work, overtime/enhancements, annual leave and sickness onto the system. You will liaise with managers to resolve outstanding queries and will communicate with the Cleansing Operatives using the two-way radio. You will order supplies, process orders, raise requisitions and carry out both manual and electronic filing. On occasion you will be required to provide cover such as assisting with the management of the cleansing inbox and the DASH system.
With experience of carrying out admin tasks, you will use excellent communication skills to liaise with colleagues to provide good customer care when resolving and responding to a variety of enquiries. With your strong organisational skills, you will be able to work under pressure and in a fast-paced environment; ensuring telephone enquiries are answered in an efficient manner. You will have proficient IT skills as well as the ability to use systems such as the Finance system to raise invoices and stationary orders. With accuracy and attention to detail, you will be able to record information in order to maintain up-to-date records and databases.
Please complete our online application form referring to the attached person specification for all the job requirements and ensure you tell us about your experience and knowledge, where this is being measured by application form.
Cake Box Leicester – Leicester LE2 1QJ
CLOSING DATE: 10th February 2021
Part Time, Permanent
- Answers customer support messages via telephone or emails promptly to enhance the customer service experience. Face to face customer service.
- Patiently listens attentively to customer and connects them with the appropriate department to address their needs.
- Quickly learns the functions of the system to log in and respond to customers.
- Accurately records and logs interaction with customers and updates account information and able to retrieve this information to create reports for management.
- Keeps sensitive information and financial records private and confidential
- Works with management to maintain best practices for efficient communication with customers.
- Knowledge of updated company rules and policies to address issues such as returns, faulty merchandise, wrong delivery and delayed delivery to inform customers.
- Address customer questions about new products, services, promotions on sales.
- Meets regularly with team lead to give feedback to help improve customer service culture, response time and tools to improve staff experience.
- Willing to learn from management to properly apply company policy to customer solutions.
DFS – Leicester
Retail Sales Advisor
Full time/Part Time
Permanent 40 Hours per week
(We are happy to say we support part time working to ensure we get the right people for the role. So, if you want to work part time, we want to talk to you, let us know your needs and we will see what we can do)
As a Sales Advisor you’ll learn all about our amazing products (we don't just sell sofas), as well as going through our induction and training programme.
You’ll be able to make sure our customers know everything they need to know about all of our products, sharing with them all of your product knowledge and passion.
You’ll also help our customers to pick the perfect products for their homes, ensuring they feel welcome and comfortable when visiting our showroom, giving them the best customer experience possible from start to finish.
You must have a real passion for looking after our customers; Fantastic communication skills; Strong customer service skills; Don't worry if you don't
have sales experience, for us, it's more about your personality and drive to be the best you can be and finally, have bags of enthusiasm.
Spinney Hill Medical Centre – Leicester LE5 3HX
Patient Advisor Apprentice – Intermediate Level 2 (GCSE)
CLOSING DATE: 18th January 2021 (Possible start date 25th January 2021)
Working week - Monday -Friday, working a shift pattern to fit the practice needs between the core hours of 8:00am and 6:30pm. Shifts TBC.
Total hours per week: 37.50
You will provide general reception and administrative duties as part of the patient advisor team which will include:
Assisting patients on reception and on the phones; Medical record filing; Dealing with tasks from GPs; Issuing prescriptions and Liaising with pharmacies/care homes and UHL.
Desired skills - Good numeracy skills; Good literacy and communication skills; Ability to communicate clearly and effectively in many mediums; The ability to work under pressure and use own initiative; Additional language skills would be an advantage; Good IT skills would be an advantage, but we are willing to train suitable applicants and Problem solving skills.
Personal qualities - Good work ethic; Flexibility and Determination and persistence.
Desired qualifications - GCSEs A-C/8-4 English and maths or equivalent grades.